Practical, Proven Steps Toward a True Organizational Culture of Learning

Article5 min read

October 13, 2020

Despite the flood of eLearning initiatives in corporate learning and development, leaders still cite a failure to build a strong learning culture as a top organizational challenge.

In this post, learn three ways to harness the unique potential of eLearning to create an organizational culture of learning and develop the dynamic new skills and capabilities that drive business results and workforces of the future. For a deeper dive, download our white paper, Three Key Steps Towards a Transformational Culture of Learning: Shifting From Investment to Scalability, co-authored by Daniel Mark Adsit, Principal Consultant at Mergence Systems, specializing in helping seasoned leaders use systems to scale remote and global teams.

Download the White Paper

Instill a Learning-While-Working Mindset

While traditional training programs often focuses on task instruction, eLearning focuses on work that equips people and organizations to thrive. eLearning has the power to facilitate a learning-while-working mindset that is an antidote to stagnant culture, fundamentally changing the relationship between learning and the workplace.

Practical logistics make eLearning compatible with schedules and integratable into organizations. Organizations can facilitate this learning-while-working mindset through example. In one approach, higher level leaders demonstrate commitment to learning, support unified understanding of new subjects, and serve as role-models by enrolling in eLearning courses themselves. For example, as reported in an MIT case study, Shell leverages MIT Architecture and Systems Engineering eLearning courses on the edX platform to build common vocabulary and understanding between technical experts and senior executives about bigger picture energy technologies of the future.

Facilitate Connections and Interactions

eLearning enables hundreds or thousands of learners to interact with each other simultaneously. They consume information collaboratively because the subjects themselves are works in progress. The content is a living organism. Pioneers discover different approaches. Interactive content includes stories, case studies, lessons from the front lines, or collaborative course assignments. Everyone has a unique learning experience. The highest value employee learning occurs when the course serves as a community hub around the content.

To build connections, it’s essential to leverage eLearning infrastructure— typically discussion forums— that bring together learners in different roles, companies, and industries. Ideally, conversations are unscripted. However, sharing through these learning platforms sometimes feels unnatural. Learners might be more inclined to flip through course videos or be hesitant to reveal confidential information. Full engagement can be difficult to achieve. For that reason, it’s important to facilitate some discussion and knowledge sharing. It’s also essential to recognize at a strategic level in the organization how new eLearning platforms open the door wide to opportunities, similar to the way that new scalable workflows facilitate remote workforces of the future.

Build Organizational Flexibility for the Future of Work

The future of work demands that organizations become more flexible in order to better adapt to change. The urgency is perhaps no more evident than through the global workplace disruptions during COVID-19. In a presentation at the MIT Systems Thinking Conference in 2015, Michael A M Davies proposed that organizations and teams across all industries “who learn the quickest, win” in innovation. This refers to how quickly organizations pivot and apply new approaches, such as 3D printing, rather than the speed that learners consume content.

While not a complete remedy, eLearning supports quicker pivots and change within an organization. Through eLearning, it’s possible to invest in many different skills and technologies of tomorrow. This flexibility is a critical success factor, especially during growing times of uncertainty. It’s about constantly reassessing where everything is moving. A knowledge portfolio from eLearning lowers risk by providing a set of real options that can be deployed efficiently and acquired and applied quickly for the benefit of the organization. In other words, it’s a toolbox of possibilities for the future.

Flexibility presents itself through eLearning in different ways. Some organizations, such as global automakers, have developed new cross-functional roles around subjects that started with employees enrolled in eLearning courses. Others strategically deploy eLearning to rally team members around a specific goal. For example, according to an MIT case study, the U.S. Naval Air Systems Command (NAVAIR) is enrolling its third group of learners since 2017 into the MIT Architecture and Systems Engineering eLearning program on the edX platform that is an integral component in an organization-wide model based systems engineering (MBSE) transformation. Enrolling groups in stages also helps to build a base to mentor new learners.

Three Key Approaches to Creating a Culture of Learning

While eLearning supports scalability when deployed effectively, this requires intentional effort, focus, and continuous investment. In our white paper, we explore the three key approaches that leaders implementing eLearning for scalability are taking.

Download the white paper to learn more about how to create effective learning goals, learning strategies, and learning programs that encourage continuous learning, increase employee engagement and retention, and develop new knowledge that will prepare your business for the future of work.

Download the White Paper

EDX BUSINESS INSIGHTS

Accelerate the workforce of the future, with edX

Whether you’re a business leader, L&D executive, or other professional, we offer compelling data and insights for why an outcomes-based skills program is key to succeeding in tomorrow’s workplace.

Related Resources

Related Topics:

Tips For L&D Leaders: Supporting and Engaging Remote Workforces

Article4 min read

April 10, 2020

Whether by design or circumstance, more and more organizations have at least some portion of their workforces working remotely.

Especially for those who have suddenly found themselves in this uncharted territory, we’ve put together a collection of key considerations and tips for navigating the shift to remote work and delivering learning that keeps remote employees productive, engaged, and moving forward.

A Moment for Learning Leaders

As a learning and development professional, how can you help steer your company through a shift to remote work and learning, especially when changes must be rapidly implemented?

While challenging, L&D leaders have the unique opportunity to adopt an adaptive mindset to support organizations in using this moment as a tipping point for digital learning, communication, and engagement. Clear and thoughtful leadership and action now will help you build lasting resiliency and agility that will set you and your programs up for success down the road.

Consider opportunities to leverage and implement learning strategies in every corner of your workforce, including but not limited to:

  • Supporting and reinforcing critical ongoing learning for professionals working in disciplines that require constant refreshment and exposure to the latest knowledge and technologies
  • Building pathways to skill sets relevant to navigating, safeguarding, and innovating during economic shifts, from soft, “power” skills like communication and teamwork to the workforce wellbeing and cybersecurity
  • Arming leaders with skills in organizational communication, managing disruption, and emotional intelligence
  • Considering solutions for roles don’t translate well to at-home work and are at risk
  • And more

Keeping Learners Supported, Engaged, and Motivated

Supporting employee engagement and wellbeing in times of disruption and uncertainty is paramount. Arm learners with the tools and support they need to continue progressing and sharpening the skills that matter most in their jobs, while remaining empathetic to their own challenges with shifting to remote work.

Be thoughtful in transitioning any in-person learning to online: For some employees, this may be their first time engaging in online learning and training. Make a good first impression: Without significantly delaying progress, take some time to be sure you’re going virtual in an effective, engaging way, whether prepping your speakers for virtual presentations or augmenting your edX course catalog with additional helpful resources.

Be mindful of at-home challenges: Be mindful that workers may have children at home and be considerate of workers who may not be able to attend every online meeting or training.

Share tips and celebrate success: Encourage and facilitate the natural sharing of learning. Collect and share tips and success stories in internal channels like Slack or an email digest, and celebrate wins. Recognition and motivation go hand-in-hand. Even the smallest acknowledgements help to support learner engagement.

Consider creating designated learning time: We see a positive relationship between workday learning and course completion rates, but working from home means hours are different than a day in the office. Think about ways to message or establish when your employees can make time for learning.

Keeping Teams Connected

Foster communications and avenues to keep teams connected and on task.

Host video learning office hours: Make space for questions and “face-to-face” social mentorship and support.

Encourage and facilitate social learning: Establish internal chat rooms in programs like Slack where learners can share their experiences in courses. Identify successful learners who are motivated to present on how the course has informed their work through meaningful lunch-and-learns.

Lead by example: Arm managers with ways to support and encourage their teams and highlight how leaders in the companies are using learning to develop and sharpen their own skill sets.

Open For Business and Here to Help

We know no two organizations are the same. We’re ready to listen to your unique challenges and develop a flexible, customized solution for your team. Learn more about working with edX to ensure your remote teams continue to learn, progress, and contribute in the ways that are most impactful for your company.

Accelerate the workforce of the future, with edX

Whether you’re a business leader, L&D executive, or other professional, we offer compelling data and insights for why an outcomes-based skills program is key to succeeding in tomorrow’s workplace.

Related Resources

Related Topics:

The Future of Workplace Learning is Modular

Article6 min read

February 17, 2020

Digitization and automation continue to rapidly transform the needs of today’s workforce. Your employees feel pressure to keep up, but continuously updating, diversifying, and building new skill sets is daunting and counters the traditional mental model of education.

The pace of change is faster than ever while the skill sets that set companies and workers apart increasingly cannot be obtained through a traditional degree or career path. Instead, today’s fastest-growing, most automation-resistant, and in-demand roles feature combinations of skills that never used to be found in the same job; they’re hybrid.

According to the Hybrid Job Economy Report from Burning Glass Technologies, fully one-quarter of all occupations in the U.S. economy show strong signs of hybridization.

“The most profound—and under-appreciated—trend in today’s labor market is how technology is mutating jobs into new, unexpected hybrid jobs… roles are being transformed by skills from unrelated functions workers aren’t likely to have picked up on the job. The marketing manager who now needs to build a customer database will need to be purposeful about learning SQL,” the report reads.

Since these future-ready hybrid skills are not gained through traditional degree programs or learning paths, a new model is required to meet the needs of today’s worker. Companies across industries are turning to modular learning approaches as a solution in delivering this purposeful, nonlinear education.

What is Modular Learning?

Modular learning breaks apart traditional degrees and rebuilds them as non-linear, modular career and education pathways. Without the constraints of a full degree, professionals are able to gain tangible skills and credentials much faster and can easily combine courses and programs across disciplines that provide the skills most impactful for their path and organization.

Partnering with organizations like edX, higher education institutions are using massive open online courses (MOOCs) as one a vehicle through which to deliver modular credentials and degrees. Employees can work through completely online Lego-like building blocks of learning, each with their own credentials and skills outcomes, that are designed to develop skills in a way that’s retainable, transferable, and ultimately transformational for the organization.

“The latest teaching and learning research shows that learning online often results in similar or better outcomes than the traditional classroom setting because of its flexibility, personalized pacing and instant feedback, all based on the latest in cognitive science learning,” said edX founder and CEO Anant Agarwal in an article for Forbes.

The Value of Modular Learning

Built for the Modern Worker and Workplace

This style of learning is built to fit into the modern worker’s day, and edX For Business data demonstrates that there is a statistically significant positive relationship between workday learning and course completion rates.

But learning doesn’t have to consume a lot of time and eat away at worker productivity. In fact, allowing and encouraging your employees to take just a few minutes to engage, apply, and discuss goes a long way in cementing learning. It also provides an immediate application and learning in context.

Learn more about how you can support workday learning opportunities.

Immediate and Incremental Value

Modular education reduces the cycle time of learning, making it easier to gain tangible skills and value faster than through a full traditional degree. Working professionals are able to learn new skills in shorter amounts of time, while they work, and those seeking a degree are able to do so in a much more attainable way.

For example, edX’s MicroBachelors® programs are the only path to a bachelor’s degree that makes learners job-ready today and credentialed along the way. Each program comes with real, transferable college credit from one of edX’s university credit partners. Learners can combine previous credit they may have already collected or plan to get in the future with the MicroBachelors credential and put themselves on a path to earning a full bachelor’s degree.

Customized, Hybrid Skill Sets

The fastest-growing fields often lie at the intersection of two seemingly unrelated professions— for example, while data science skills are increasingly valuable, a data scientist often also needs a strong working background in the industry in which they are embedded. This requires a unique hybrid skill set that can be a challenge to teach in a traditional education setting.

Modular learning content allows employees to tailor education to the skills your organization needs to grow and compete. Augment education with a specialized credential or portion of a degree in data science, or more easily combine humanities skills with tech skills, communication skills with coding skills, analytical skills with design skills, and so on.

Driving a Culture of Learning

Modular learning enables workers to keep up with the specific skills they need without disrupting their work or lives. Approaching learning in smaller chunks fits and fuels the mindset that learning doesn’t end after traditional schooling; it’s integral to supporting a modern workforce. More and more, employers are offering holistic, continuous routes for employees to learn in technical skill areas as well as power skill areas like writing, public speaking, and teamwork.

“Lifelong learning [goes] beyond traditional degree structures in order to offer more targeted non-degreed certificates that enable tens of millions of workers the ability to acquire on the fly the skills that are hybridizing their jobs,” the Hybrid Jobs Report reads.

“The theme of “lifelong learning” is perhaps the biggest finding of the study. If you aren’t spending a few hours a week “sharpening the saw” in your career toolbox, you are likely falling behind. I just completed a study with LinkedIn, and we found the No. 1 thing that would make a professional look for a new job is “inability to learn and grow.” We as employers and as employees must make sure continuous learning is part of the work environment.”

Build a Culture of Modular Learning

Modular learning is the foundation of all the programs available on edX. Learn more about how you can leverage edX’s modular learning programs to skill your workforce in today’s most future ready, fastest-growing subject areas.

“Modular and stackable education is foundational to achieving our mission of increasing access to high-quality education for everyone, everywhere,” Agarwal said. “We envision a world where universities and corporations work together with us to reimagine education in a way that transforms the lives of global citizens and positively impacts the generations to come.”

Accelerate the workforce of the future, with edX

Whether you’re a business leader, L&D executive, or other professional, we offer compelling data and insights for why an outcomes-based skills program is key to succeeding in tomorrow’s workplace.

Related Resources

Related Topics:

Webinar: eLearning for Industry 4.0 Readiness

Webinar1 min read

September 24, 2019

About this Resource

The Fourth Industrial Revolution requires your organization to develop critical skill sets quickly. Learn more about the newest courses and programs on edX to make your company Industry 4.0 ready.

The age of automation is here. Connected intelligence is bringing about the overhaul of systems and technologies and ushering in new ways of working, new products and services and, essentially, changing how business is done at unprecedented speed. This transformation requires that companies adapt at the same pace, delivering the knowledge and skill sets critical to organizational success – –  if not outright survival. 

Download this FREE webinar, where edX curriculum experts introduce NEW content from the top institutions and organizations in the world and that deliver the knowledge and skill sets required by Industry 4.0.

Includes:

  • Technologies for digitally-enabled businesses
  • Using predictive analytics to solve business problems
  • Foundational programming skills for everyone in the org
  • Modernizing for 5G
  • Leadership, data and decision making in the digital world
  • Human-Computer Interaction

Related Resources

Related Topics:

The Science of “Doing”: Corporate Learning that Sticks

Webinar2 min read

June 12, 2019

About this Resource

Corporate leaders routinely identify new skill development in support of Digital Transformation as a key priority for their organizations. With so much emphasis on transformative change and the continuing need to develop new capabilities in every organization, where does superficial learning play a role, and where are organizations focusing on deep learning? What kinds of learning activities translate into new capabilities to support business needs?

Hear from expert Dr. Nina Huntemann about deep learning methods that enable real capability-building, and how Mercer, in partnership with edX, is experimenting with non-traditional types of just-in-time as well as deep learning to build lifelong learning habits and new skills.

Presented By

Dr. Nina Huntemann
Senior Director of Academics and Research at edX Inc.
In her role at edX, Nina enables edX’s 140+ university and corporate partners to design and deliver effective learning experiences online and at scale. She also works closely with edX product delivery teams to build evidence-based teaching and learning tools for the Open edX platform.

Elizabeth MacGillivray
Global Strategic Learning Leader at Mercer
As Global Learning Leader in Mercer’s Talent & Inclusion COE, Elizabeth leads design and development of strategies and solutions to ensure relevant skill development of a global workforce.

Related Resources

Related Topics: