edX Enterprise Sales Terms and Conditions

Last Updated: November 12, 2024

  1. Introduction: edX LLC and its affiliates (“edX”) collaborate with some of the world’s leading universities and institutions to deliver massive open online courses and online non-credit bearing short courses (also known as executive education courses) through our online platform (collectively, “Courses”) to a global audience of learners.  Your purchase and use of the applicable products to facilitate access to Courses as stated on the cover page of the edX Enterprise Product Order Form(s) agreed to by and between you (“you(r)” or “Customer”) and edX (together with Customer, the “Parties,” and each, a “Party”) are governed by these edX Enterprise Sales Terms and Conditions (the “Agreement”) effective as of the date set forth therein.  By signing an order form and using our enterprise products and related services, you agree to be bound and to abide by this Agreement.  In the event of any conflict between this Agreement and the order form(s), the terms set forth in the order form(s) shall control.
  1. Nature of this Agreement: edX will provide the applicable enterprise products and related services as set forth in the applicable order form(s) solely to facilitate access to Courses for your learners (“Learners”).  Except as may be expressly permitted in an order form, Customer shall not resell the products to a third party (for the avoidance of doubt, including Learners) nor enter into any similar relationship with a third party to enable the purchase or use of products and Courses through Customer.  This Agreement shall commence from the effective date of the applicable order form(s) and shall continue in effect until each Party has met all of its obligations in all underlying order forms, or until this Agreement is earlier terminated, as provided herein.  Any order form(s) executed by Customer after the pricing validity date stated on the order form(s) shall be deemed null and void, except that edX may, in its sole discretion, waive such expired pricing validity date and accept the order form(s) by edX’s execution of the order form(s) after such date; and any order form(s) executed by both Customer and edX shall be effective as of the date of last signature.  Either Party may terminate this Agreement (and any order form(s) then in effect) if the other Party breaches any material term of this Agreement and fails to cure such breach within thirty (30) days after written notice of such breach.  Notwithstanding the foregoing, any termination shall only become effective upon then currently enrolled Learners completing their Courses.
  1. Online Terms: edX shall deliver all platform and Course access to Learners in accordance with the applicable website terms of service, privacy policy and any other applicable student terms and conditions, as amended from time to time and available on www.edx.org and www.getsmarter.com (“Learner Terms”).  You agree to be bound by the application of these Learner Terms, as amended from time to time, and agree to our processing of Learner personal information in accordance with our applicable privacy policies (as amended from time to time).  Prior to enrolment for a Course, all Learners will be required to provide their consent to: (a) the Learner Terms; (b) the provision of analytical data to you in relation to their completion of each Course (if the Data Package product is covered by an order form); and (c) with respect to executive education courses, limits to their ability to cancel their Course without your consent.  In addition, with respect to executive education courses, in the event that a Learner fails to follow the correct enrolment procedure by the due date for enrolment, they shall not be permitted to enroll and your available Learner Credit balance (if covered by an order form) will not be debited in respect of such Learner.
  1. Cancellations: With respect to any enrollments made via Learner Credit (if covered by an order form), notwithstanding anything to the contrary in the Learner Terms, you are responsible for all cancellation or unenrollment requests on behalf of your Learners (“Cancellation Requests”).  Customer shall submit all Cancellation Requests in writing to 2U within fourteen (14) days of course enrollment (with respect to massive open online courses) and within fourteen (14) days of an executive education course presentation start date (with respect to executive education courses) and 2U shall reallocate such Learner Credit to the Customer’s Learner Credit account balance.  However, any Cancellation Request submitted: (a) fourteen (14) or more days after enrollment in a massive open online course; (b) fourteen (14) or more days after an executive education course presentation start date; or (c) on or after the expiration date for Learner Credit as stated on cover page of the applicable order form, shall be null and void, and the Learner Credit for the applicable Learner shall be consumed by the Customer and deducted from the Customer’s Learner Credit account balance in accordance with the terms herein.
  1. Invoices and Payment; Taxes: By executing an order form, you agree to pay the amounts listed therein (and any additional amounts that may become due and payable) within thirty (30) days of invoicing, unless expressly agreed to by edX otherwise in writing.  An invoice will be sent to you in electronic format by edX or any one of edX’s related companies.  All payments due under this Agreement are nonrefundable, and you shall not be reimbursed for any expenses.  In the event of late payment or in the event that payment is not received in full, edX shall be entitled, in its sole discretion and without prejudice to any other rights it may have, to immediately suspend access to products and related services on the basis of non-payment, including without limitation disabling any Course access for which full and timely payment is not received and/or to withhold certificates of Learners who successfully complete a Course.  All fees due under an order form are exclusive of all taxes, and Customer shall bear responsibility for payment of all taxes associated with the purchase excluding those based solely on edX’s income.  This includes where the relevant VAT or other sales tax is, under applicable law, payable under a reverse charge or similar mechanism.  Notwithstanding the foregoing, edX reserves the right to assess, collect and remit tax as may be applicable based on the tax laws of your country. To the extent we require you to provide proof of VAT/GST registration, you will provide the necessary information. In the absence of this information, we may charge taxes, as applicable based on the tax laws of your country.  There shall be no deduction in respect of any such taxes or any offset against payment for any taxes, and all payments shall be grossed up to take account of any withholding taxes.
  1. Warranties: You warrant and represent that you will at all times: (a) uphold the reputation, interests and goodwill of edX; (b) not perform any act or fail to perform any act which may result in edX’s reputation, interests and goodwill being prejudiced; (c) not make Courses available to any Learners that would subject edX to any data localization laws or regulations that would require edX to maintain servers and/or host data in any particular jurisdictions; and (d) not disclose any of the commercial terms of an order form to any other person (except where required to do so by applicable law, and then only to the minimum extent required).
  1. Confidentiality: Each Party (the “Disclosing Party”) has disclosed or may disclose proprietary, non-public, and/or confidential business, technical, financial, or other information, whether or not specifically marked by the Disclosing Party as confidential, in anticipation of the Agreement or during the term of the Agreement (“Confidential Information”) to the other Party (the “Receiving Party”).  However, Confidential Information shall not include any information that: (a) can be shown by documentary evidence to have been in the Receiving Party’s possession before receipt from the Disclosing Party; (b) is or becomes a matter of public knowledge through no fault of the Receiving Party; or (c) can be shown by documentary evidence to have been rightfully received by the Receiving Party from a third party without a duty of confidentiality.  The Receiving Party agrees not to use any Confidential Information of the Disclosing Party for any purpose other than to fulfill its obligations under the Agreement.  The Receiving Party agrees to refrain from disclosing the Confidential Information to any third parties, other than the Receiving Party’s affiliates, employees, officers, directors, agents, attorneys, accountants or advisors (collectively, “Representatives”), who need to know it and who have a legal obligation to keep it confidential.  The Receiving Party will ensure that its Representatives are subject to no less restrictive confidentiality obligations than those herein.  The Receiving Party shall maintain the Confidential Information in strict confidence and shall take all commercially reasonable measures to protect the Confidential Information from misappropriation, loss, theft, misuse, or disclosure.  In no event shall such commercially reasonable measures be less than those used by the Receiving Party to protect its own confidential and proprietary information.  If the Receiving Party becomes legally compelled to disclose any part(s) of the Confidential Information, the Receiving Party shall promptly notify the Disclosing Party to enable the Disclosing Party to seek a protective order or take other action(s) the Disclosing Party believes is necessary to protect its Confidential Information.  The Receiving Party shall limit any disclosure of the Disclosing Party’s Confidential Information solely to the portion(s) which it is legally compelled to disclose.
  1. Intellectual Property: Nothing in this Agreement shall be construed to convey any title or ownership rights to the products, services or Confidential Information of edX to you or to any patent, copyright, trademark, or trade secret embodied therein, or to grant any other right, title, or ownership interest to Confidential Information of edX, or ownership interests to, or in, the Courses.  Nothing in this Agreement shall be construed to convey any title or ownership rights to Customer’s Confidential Information to edX or to any patent, copyright, trademark, or trade secret embodied therein, or to grant any other right, title, or ownership interest to the Customer’s Confidential Information.  Neither Party will use the other’s names, trademarks, logos or insignia, or any version, abbreviation or representation of them, in any advertising, publicity, promotional materials or other public announcement without the prior written consent of the other, except that you grant edX the right to use Customer’s name, trademarks and logos on its publicly available customer lists and in other marketing materials indicating that you are a customer of edX (for clarity, and/or its affiliates) and further that you grant edX the right to use Customer’s trademarks and logos for the limited purpose of creating a co-branded user experience directed to your Learners, provided that you may withdraw these rights at any time on prior written notice.  No license is granted hereunder to Customer for use of any trademarks, service marks or logos of any Course providers nor any partners or members of edX.
  1. Data Protection: Each Party agrees that it will process Personal Information in a manner consistent with the Data Protection Laws, including by having in place an appropriate data transfer mechanism in the event of a cross-border transfer of data containing Personal Information (as required).  The obligations and responsibilities of the Parties with respect to the processing of Personal Information shared under an applicable order form are set forth in the Data Sharing Addendum, which shall be incorporated herein by reference.  The terms “Personal Information” and “Data Protection Laws,” as used herein, shall have the meaning set forth in the Data Sharing Addendum.  For purposes of clarity, to the extent you are granted access to edX’s license or code management feature or any other enterprise administrator tools in connection with any enterprise products, you acknowledge and agree that your use of such features shall not entitle you to the Data Package product unless specifically covered by an order form.
  1. Limitations of Liability: IN NO EVENT SHALL EITHER PARTY OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR CONSULTANTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND AND HOWEVER CAUSED, INCLUDING BUT NOT LIMITED TO BUSINESS INTERRUPTION OR LOSS OF PROFITS, BUSINESS OPPORTUNITIES, OR GOOD WILL EVEN IF NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGE, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.  EXCEPT FOR CUSTOMER’S LIABILITY ARISING OUT OF ITS BREACH OF PAYMENT, DATA PROTECTION, OR CONFIDENTIALITY OBLIGATIONS, IN NO EVENT SHALL EITHER PARTY OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR CONSULTANTS BE LIABLE ON ANY THEORY OF LIABILITY, WHETHER IN AN EQUITABLE, LEGAL, OR COMMON LAW ACTION ARISING HEREUNDER FOR CONTRACT, STRICT LIABILITY, INDEMNITY, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, FOR DAMAGES WHICH, IN THE AGGREGATE, EXCEED THE AMOUNT OF CHARGES PAID OR PAYABLE BY CUSTOMER UNDER THE APPLICABLE ORDER FORM(S) IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.
  1. Course Suitability: edX does not warrant or undertake that: (a) Courses provided pursuant to this Agreement will be suitable for any of Customer’s Learners (either collectively or individually) who enroll in the Courses; (b) any Learner will complete a Course; (c) a Course that is listed on www.edx.org or www.getsmarter.com will continue to be available; or (d) a Course that is listed on such websites will have capacity to accept any Learner at any particular time.  EXCEPT AS OTHERWISE STATED IN THIS AGREEMENT, EDX MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.
  1. Breach: If either Party breaches any material provision or term of this Agreement other than a payment default (for which there will be a ten (10) day cure period following notice) and fails to remedy such breach within thirty (30) days of receipt of written notice requiring it to do so then the aggrieved Party will be entitled without notice, in addition to any other remedy available to it at law or under this Agreement to cancel this Agreement or to claim specific performance of any obligation whether or not the due date for performance has arrived, in either event without prejudice to the aggrieved Party’s right to claim damages.
  1. Addresses: Both Parties choose as their address for service for all purposes under this Agreement, whether in respect of court process, notices or other documents or communications of whatsoever nature, the addresses (including any email address) set forth on the cover page of the applicable order form (with respect to notices to edX, with a copy to Legal Department, 2U, LLC, 2345 Crystal Drive, Suite 1100, Arlington, Virginia 22202 and to legal@2u.com). Any notice or communication required or permitted to be given in terms of this Agreement may be delivered by email to either Party’s designated email address.  Either Party may change its address by giving timely notice to the other Party.  The Parties agree that the governing language of this Agreement and any notices related hereto shall be in English.
  1. Applicable Law: This Agreement and any matter arising from this Agreement shall be governed by and interpreted in accordance with the laws of the State of Delaware, United States of America, without giving effect to any principles of Delaware law that require the application of another jurisdiction’s laws.  The Parties agree to the exclusive jurisdiction of the state and federal courts in the State of Delaware and the United States District Court for the District of Delaware, as applicable.
  1. Entire Agreement and Survivability: This Agreement combined with the Data Sharing Addendum and applicable order form(s) constitutes the entire agreement between the Parties relating to the subject matter of this Agreement and supersedes any other discussions, agreements and/or understandings regarding the subject matter of this Agreement.  edX expressly rejects any terms and conditions included or referenced in any Customer supplier portals, registration forms, purchase orders, acceptance, confirmation, acknowledgment, receipt or other Customer-provided documents.  Any such terms and conditions shall not be effective or binding on edX and shall have no effect on this Agreement and are hereby void, regardless of whether they are signed by edX and/or purport to take precedence over this Agreement.  Customer acknowledges and agrees that this Agreement, together with the Data Sharing Addendum and any applicable order form(s), shall solely apply to and govern Customer’s purchase.  Any terms that by their nature extend beyond the termination or expiration of this Agreement, including without limitation the provisions of clauses 5-10, 13, 14 and 16, shall survive termination or expiration of this Agreement and continue in full force and effect.
  1. Amendments: edX reserves the right to modify this Agreement at any time to reflect changes to its business processes and other updates to be effective upon posting to this page.  For clarity, no alterations, amendments or modifications to any order form are effective unless in writing and signed by an authorized representative of both Parties.  The Parties further agree that no settlement of any disputes arising under this Agreement and no extension of time, waiver or relaxation or suspension of or agreement not to enforce or to suspend or postpone the enforcement of any of the provisions or terms of this Agreement or any order form shall be binding unless in writing and signed by an authorized representative of both Parties (or in the case of an extension of time, waiver or relaxation or suspension, signed by the Party granting such extension, waiver or relaxation).
  1. Sanctions Compliance; Eligible Learners: Customer acknowledges and agrees that it is acting in accordance with all applicable laws and regulations administered by the U.S. Department of the Treasury, Office of Foreign Assets Control (“OFAC”).  Customer represents and warrants that it, nor any executive officer, director, or any person holding a controlling interest in it, is not an individual or entity that is: (a) currently the subject or target of any U.S. sanctions; (b) included on OFAC’s List of Specially Designated Nationals and Blocked Persons (“SDN List”), OFAC’s Foreign Sanctions Evaders List, OFAC’s Sectoral Identifications List, the U.S. Department of Commerce Denied Persons List, the U.S. Department of Commerce’s Entity List, the U.S. Department of Commerce’s Unverified List, or any similar list enforced by the United States federal government; or (c) located, organized, or resident in a jurisdiction subject to comprehensive sanctions, in violation of any U.S. sanctions laws or regulations.  Customer further represents and warrants that it will not, directly or indirectly: (i) engage in any dealing or transaction with any person in violation of any applicable sanctions laws or regulations with respect to an applicable order form or this Agreement; (ii) make available any Courses to a person on OFAC’s SDN List, any person present or organized in a jurisdiction subject to comprehensive sanctions, or an entity owned 50 percent or more by any of the foregoing; nor (iii) engage in any activity that could cause edX to violate or become subject to U.S. sanctions.  Should any information regarding the representations and warranties contained in this section change or upon the occurrence of any event that renders the foregoing representation and warranty incorrect, you agree to notify edX of such change or event immediately.  In addition, Customer acknowledges and agrees that enrollment in Courses may be subject to successful identification verification and sanctions checks for each Customer Learner by edX.  If any Learner is subsequently found to reside in a country where edX is or may be prohibited from offering its services under U.S. export laws and regulations, such as Iran, North Korea, Syria and the Crimea region of Ukraine (“Sanctioned Countries”) or on a restricted persons list, edX may terminate his or her enrollment and/or participation in a Course, and Customer agrees to provide edX with such further information about the Learner as edX may reasonably request for compliance purposes; in the event of any such termination, Customer will not be eligible for any credit of fees paid in connection with the enrollment of the relevant person.
  1. General: The Parties are independent contractors.  Each Party shall comply with all applicable laws in connection with its activities hereunder, including without limitation, applicable laws pertaining to data privacy, anti-corruption and anti-bribery.  If any portion of this Agreement is determined to be or becomes unenforceable or illegal, such portion shall be reformed to the minimum extent necessary in order for this Agreement to remain in effect in accordance with its terms as modified by such reformation.  Customer shall not assign this Agreement or any of its rights and obligations under an order form to a third party, including without limitation, by merger, operation of law or otherwise, without edX’s prior written consent.  edX may assign any of its rights and/or delegate any of its obligations in terms of this Agreement or applicable order form(s).  This Agreement will be binding upon and inure to the benefit of each Party and its permitted successors and assigns.  No failure or delay of either Party to exercise or enforce any of its rights operates as a waiver of such right.