Over the past five years, learning and development has seen a transition of their reported metrics and measures from being almost wholly qualitatively based to a blend of both quantitative and qualitative data.
L&D measurement maturity is achieved when an organization can establish and maintain a reliable, workable and achievable measurement strategy that meets the organization’s needs in the present while being flexible enough to accommodate the organization’s growth and technology advancements in the future.
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If ten L&D professionals were asked to name their program’s biggest soft spot, nine of them would say … “Measurement”
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