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How Postmates Quickly Scaled Effective eLearning for Frontline Workers

Lessons from Community Engagement Leader Rachel Kamen

By nature, Rachel Kamen’s role at Postmates is to put its people first.

Rachel heads up community engagement on the company’s public policy team with the goal of bettering the Postmates platform and Fleet experience by elevating the voices of the thousands of Postmates contract couriers that deliver local food and merchandise in cities across the U.S.. One of her focuses is providing resources and partnerships, including eLearning through edX, that support the Fleet not just in their work with the company, but also in their day-to-day lives.

In this article, Rachel shares her keys to success in launching and growing programs and resources that are sustainable, valued, and put employees first while also strengthening the company. In particular, she shares her experience of quickly, effectively scaling eLearning as a resource during the COVID-19 pandemic.

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How Postmates Quickly Scaled Effective eLearning for Frontline Workers

Lessons from Community Engagement Leader Rachel Kamen

By nature, Rachel Kamen’s role at Postmates is to put its people first.

Rachel heads up community engagement on the company’s public policy team with the goal of bettering the Postmates platform and Fleet experience by elevating the voices of the thousands of Postmates contract couriers that deliver local food and merchandise in cities across the U.S.. One of her focuses is providing resources and partnerships, including eLearning through edX, that support the Fleet not just in their work with the company, but also in their day-to-day lives.

In this article, Rachel shares her keys to success in launching and growing programs and resources that are sustainable, valued, and put employees first while also strengthening the company. In particular, she shares her experience of quickly, effectively scaling eLearning as a resource during the COVID-19 pandemic.

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