Developing a state of happiness on the job doesn’t just benefit people as individuals; it also has real business implications. Research shows that happier employees are more committed to their organizations; rise to positions of leadership more rapidly; are more productive and creative; and suffer fewer health problems.
Ubiquitous connectivity and the resulting consumer expectation of receiving anything, anytime and anywhere, have fueled the rise of online learning in corporations. This is a win-win, as employees are able to reskill and upskill while companies benefit from these new competencies without suffering the usual downtime associated with traditional in-person training experiences. With corporate online learning becoming the norm, edX considers what is on the horizon.
A key challenge facing companies today isn’t the collection and management of customer data but, rather, its analysis. While technologies like Hadoop and Azure make it easier to collect large amounts of data from multiple customer touch points, much of this data’s potential is largely untapped. To keep up with the quantity of new information, companies need well-trained, analytics-savvy employees who can spot trends, identify inefficiencies, and create strategic action plans to put this rich customer information into use.
According to the World Economic Forum, more than 30% of the skills employees will need by 2020 are not considered crucial today. On-the-job training is officially required to keep pace with advancing technology. So, how do you foster a culture that values ongoing learning at a big company?